Terms & Conditions

Terms and Conditions for Delivery of the Product

DELIVERY REGION: All over India. Product purchased from us will be delivered within 5-12 business days from the date of billing through courier. The products will be delivered through courier service. Any product purchased online before 12.00PM will be billed on the same day. Product purchased after 12.00PM will be billed only on the next business day. The Estimated shipping date will be the billed date and the estimated delivery date will be within 5-12 business days from the date of billing/Shipping.

  • Estimated Shipping date : The date when the product is being shipped from BAJAJ VACCO.
  • Estimated Delivery date : The date when customer receives the product

You are most welcome to make your purchases on our site from anywhere in the world, but you’ll have to ensure that the Delivery Address is in India and is acceptable to our Courier Network.

Terms and Condition for Refunds and Replacement

Order Cancellation & Refund Policy

This cancellation & refund policy applies to orders and monitory transactions performed in this website “www.bajajvacco.com” (including its subdomains).

“Customer” means the individual or company who places an order to purchase product(s) or service(s). “Company” means bajajvacco.com

  1. Acceptance of Orders

All orders will be considered accepted only after receiving full payment.

An accepted order will be identified by “Order ID” mentioned in order confirmation message and order confirmation email. An order can not be identified without valid “Order ID” provided by the company.

  1. Cancellation of Orders

The customer may cancel an order any time prior to “shipment” of the product without providing any justification or penalty. The “shipment” is identified as the event of handover of the parcel to courier partner at warehouse. Customer should check the “Order Status” displayed at “Track Your Order” webpage in our website before cancelling the order.

The company reserves the right to cancel any accepted order prior to delivery of the product without providing any justification or penalty.

  1. Return of Delivered Product(s)

Product(s) damaged during shipping and delivery will be replaced / repaired free of cost, refund will not be considered. The customer need to intimate within 2 working days of delivery with adequate proof of damage to get them replaced / repaired free of cost.

The customer may return delivered product(s) within 7 working days, due to (i.) manufacturing defects or (ii.) degraded performance with respect to product specification(s) only. The customer must communicate proper proof and justifications to return product(s).

The customer needs to return his product(s) in original packaging.

Customer may choose to return part of original consignment based on above criteria. The refund amount will be adjusted according to returned product value without any penalty.

  1. Refund

Refund amount will be credited within 15 working days of (i.) order cancellation or (ii.) receiving of returned product(s). or (iii.) Notification of failed shipment.

The refundable money will be transferred via payment gateway channel through which money was received.

The customer is advised to create account and login with credentials to track and manage refunds efficiently in our website.

Terms and Condition for Cancellation

If you cancel your order before your product has been shipped, we will be refund the entire amount. If the cancellation is after  the shipping of your product,

  • If your product has shipped but has not yet been delivered, contact Customer Support and inform them of the same.
  • If you have received the product, it will only be eligible for replacement / repaired, only in cases when the products are defective or damaged in transit.
  • When the product has been delivered by the courier and the customer does not accept the package, The 2 way shipment charge will be collected from the Customer.

Terms and Condition for the Payment

Payment shall only be accepted, fully in Advance. The Customer shall have to make the payment along with his order.

The price, rates and availability of stock are subject to change, from time to time.

Payment Options in bajajvacco.com

  • Credit Card
  • Debit Card
  • Net Banking
  • Cash Card
  • Cash on Delivery
  • RTGS & NEFT (within India)

You will not be able to make any payment using the below mentioned option

  • Mobile Payment options (mChek)
  • Payment by DD

All major Credit cards are accepted

  • All Visa credit cards National (India)

All major Visa Master and Maestro Debit cards are accepted.

Debit Card

We accept all the debit cards mentioned below

  • Visa
  • Master Card
  • Maestro
  • Rupay

Credit Card

We accept all the credit cards mentioned below

  • Visa
  • Master Card
  • American Express
  • JCB
  • American Express Eze Click
  • EBS Credit Card Screen Shot.

Shopping at www.bajajvacco.com is 100% safe. We are a Verisign Secured SSL certified site which gives maximum security to the users. All the online payments are made through our payment gateway EBS which is approved by McAfee Secure, Verisign by Norton secure, Pci Security Standards and ISO 27001 Certified.


Note: All products sold on BAJAJVACCO.COM are brand new and 100% genuine.


BAJAJ VACCO Electricals is  Over 70 Years Old National Brand Registered with Govt. of India, having Tradition of High Quality Products and Un-conditional After Sales Services and is Well Known through out the Lengths and Breadths of the Country Since 1948. 


If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and also you agree to accept the responsibilities for all activities that occur under your account or password. Bajajvacco.com does sell products to children, but through adults who can purchase with a credit/Debit card . If you are under 18, you may use bajajvacco.com only with involvement of a parent or guardian or otherwise, bajajvacco.com has the right to cancel any order or service to the User. Bajajvacco.com & its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

BAJAJVACCO.COM is associated with various business partners for the supply and service of goods directly to the customers. Bajajvacco.com is a marketplace for the products with its business partners. The after sales service and warranty for the products sold by our business partners, as duly applicable, for the respective products, will be undertaken and handled by the respective business partners or through their respective service centers.

After Sales Service and Warranty

All BAJAJ VACCO products are covered under one year warranty. BAJAJ VACCO service center is only in Delhi and Customers seeking attention in Warranty, have to send their Product/s to our Service Center.

However most Spare Parts are available to customers seeking attention in Warranty, if they are within our Courier  Network. 

Applicable Law

This site is created and controlled by bajajvacco.com The laws of India shall apply and the courts in Delhi shall have jurisdiction in respect of all the terms, conditions and disclaimers. bajajvacco.com reserves the right to make changes to the website and the terms, conditions and disclaimers at any time and without any prior information provided to the customers/users of the services/website of bajajvacco.com.

This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be in Delhi.

Please Note: All products sold on bajajvacco.com are brand new and 100% genuine.


BAJAJ VACCO Electricals is  Over 70 Years Old National Brand Registered with Govt. of India, having Tradition of High Quality Products and Un-conditional After Sales Services and is Well Known through out the Lengths and Breadths of the Country Since 1948.